Salesforce.com: Service Cloud Demo
Published By admin On Wednesday, September 1st 2010. Under Software Support Tags: call, call center, call center software, call deflection, center, cloud computing, Cloud2, crm, css, customer service, customer service software, facebook, help desk software, help desk solutions, knowledge management software, live chat software, management customer, portal, salesforce, salesforce.com, Self Service, service, Service Cloud, Social CRM, social media, software self, support, twitter
Service Cloud 2 is a completely cloud-based solution for modern customer service. It includes the traditional channels of customer service like phone email and chat, and combines them with the newest and fast-growing channels of customer service like self-service, online search and social media communities. This demo introduces functionality of ... Continue Reading
Customer Support Software | Customer1
Published By admin On Friday, August 20th 2010. Under Software Support Tags: customer, customer experience, customer service, customer support, customer1, help desk, issue management, knowledge base, Self Service, service, software, support
http://www.customer1.com - At Customer1, we believe that to deliver true value you need to keep things simple. Your customers, partners and employees want their questions answered and their issues resolved. And empowering you to solve problems is what we do. Our software solutions help you simplify customer support, which means ... Continue Reading

