Advanced Management of your Product List in the IBM Support Portal

Published By admin On Thursday, November 4th 2010. Under Technical Support  Tags: , , , ,   
Advanced Management of your Product List in the IBM Support Portal
This video demonstrates some of the more complex manipulations of working with your product list in the IBM Support Portal.Duration : 0:4:28 ... Continue Reading

Portal – The Device Has Been Modified

Published By admin On Wednesday, October 6th 2010. Under Device Support  Tags: , , , , , , ,   
Portal – The Device Has Been Modified
I was inspired to create this simple music video after hearing the song by Victims of Science. I hope you folks like it. A higher quality version of this video is available for download here: http://www.team-rebellion.com/files/Armagon/PortalTDHBMvid.wmv If you want the MP3, you can find the song available for download from here: http://www.tindeck.com/audio/file/cbyr-Victims_of_Science_-_The_Device_Has_Been_Modified.mp3 EDIT: I just ... Continue Reading

Salesforce.com: Service Cloud Demo

Published By admin On Wednesday, September 1st 2010. Under Software Support  Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , ,   
Salesforce.com: Service Cloud Demo
Service Cloud 2 is a completely cloud-based solution for modern customer service. It includes the traditional channels of customer service like phone email and chat, and combines them with the newest and fast-growing channels of customer service like self-service, online search and social media communities. This demo introduces functionality of ... Continue Reading