Support Channel

Our second tech support video. Based on a real call I got when I used to work doing tech support. Don't forget to watch our first tech support video if you already haven't (http://www.youtube.com/watch?v=PRKC17IOrYY). Don't forget to Subscribe, and give a Thumbs Up if you liked this. We'll be filming more ... Continue Reading

Service Cloud 2 is a completely cloud-based solution for modern customer service. It includes the traditional channels of customer service like phone email and chat, and combines them with the newest and fast-growing channels of customer service like self-service, online search and social media communities. This demo introduces functionality of ... Continue Reading