Service Cloud 2 is a completely cloud-based solution for modern customer service. It includes the traditional channels of customer service like phone email and chat, and combines them with the newest and fast-growing channels of customer service like self-service, online search and social media communities. This demo introduces functionality of the Agent Console, Salesforce Knowledge(for agents, and via Google search), Customer Portal, Salesforce Chatter and Salesforce for Twitter.
Duration : 0:4:5
If you are in …
If you are in support, customer service or manage issues – you should watch this!
Spinrobot blows all other article spinners away – it’s the best spinner in the world article rewriter